This article describes the activation and setup of automatic email detection (Autodiscover) for various programs. Unsupported programs include Mac Mail and Outlook for Mac, while supported programs include Outlook up to 2016 and Thunderbird. Activation in Plesk is done via the email settings. For Outlook, setup is completed by adding an account and enabling SSL with specific ports. In Thunderbird, a new account is created, and the encryption settings are manually adjusted to use SSL/TLS.
Activation of Autodiscover / Automatic Detection
Setup in Outlook with Autodiscover
Setup in Thunderbird with Autodiscover
Activation of Autodiscover / Automatic Detection
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Unsupported email programs: Supported and tested email programs: |
1. In Plesk, select the Email tab, then Email Settings, and click on the domain for which you want to enable Automatic Detection.
2. Now check the box for Enable Automatic Email Detection.
Setup in Outlook with Autodiscover
1. In Outlook, go to File → Info and click on Add Account.
2. Enter the desired display name, email address, and password.
3. The setup is now complete. However, we recommend adjusting the advanced settings to enable SSL with ports 993 and 465.
Setup in Thunderbird with Autodiscover
Add a new account in Thunderbird. Enter the desired Display Name, your Email Address, and the Password. Confirm the details by clicking Next.
Thunderbird will now automatically detect the server and notify you that no encryption has been set up. Click Done.
A warning about encryption will appear. Click on Change Settings.
Change the SSL field from Auto-detect to SSL/TLS. The ports will be automatically adjusted by the program when you change this option. Then click Retest and finally Done.