The invoice contains important information such as billing address, invoice number, customer number, purchased product, term, monthly amount due, value-added tax, and the total amount. A reference number facilitates payment processing. Address changes should be communicated in writing via the support form. For questions regarding invoices or customer data, please provide the respective invoice or customer number. The total amount consists of the monthly costs, the term, and the value-added tax.
Billing Address
Please notify us of any address changes in writing via email to our support.
Invoice Number
Please provide your invoice number when contacting us with questions about your invoice.
Customer Number
Please provide your customer number when contacting us with questions about your customer data.
Product
The purchased product is listed on the invoice. Additionally, a domain or server contract number is included as a reference.
Term
The term and the corresponding number of months considered for billing are also displayed.
Amount
The amount due monthly is shown per purchased product.
Value-Added Tax
We specify the applied VAT rate and the charged VAT amount.
Total Amount
The total amount includes the monthly costs multiplied by the number of months in the term plus the VAT amount. This amount is due for payment.
Reference Number
The reference number allows us to process your payment smoothly. If you type it in manually, please watch for any errors to ensure your invoice is credited correctly.